We always use proofread AI-generated captions (subtitles), as it is the most efficient way of generating them in a timely manner and they are very accurate.
Once we get a transcript, all captions are double-checked by your editor to leave as little space for error as possible. In some cases, there might be some caption mistakes in inaudible sections; however, our editors will fix these as best as they can, in a speedy manner.
With a Scale plan and a Pro plan you get unlimited English captions.