Help Center

Back to home

Help Center

Subscription Plans and services | Help Center

Subscription Plans and services | Help Center

Everything related to subscriptions, accounts, receipts, and more.

Selecting Your Ideal Plan

What is included in the Pro subscription plan?

What is included in the Scale subscription plan?

Which plan works best for me?

Can I mix & match plans?

Turnaround time estimates

How many videos per month will I get?

Official Scope of Service

Can I have multiple brands with one subscription?

Different brands on different videos

How does 100% satisfaction guarantee work?

What if my footage exceeds the plan limits?

What if I need a faster turnaround?

When will my video be ready?

How many videos do you edit at a time?

Do you work on weekends?

Onboard in 24 Hours: Your Perfect Editor Awaits

Tips for the First 1-2 Weeks

Your Guide to beCreatives' Workdays

Maximize Your Videos: What Our Editors Can Do for You

Real-Time Communication via Slack with beCreatives

Turnaround times

Official Scope of Service

Your Guide to beCreatives' Workdays

Dedicated Video Editors

See more

Managing Your Subscription: Billing And Administrative Task

How to Customize Your Space Notifications

When is my next billing date?

Can I change my editor? Will that change anything?

Can you send invoices?

What happens to my account when my editor is going on vacation?

How long do you keep my files?

Will you share my edited videos (or parts of them) publicly or add them to your video gallery?

How do I cancel my subscription?

Tax Forms: W9 / W-8BEN-E

How To Upgrade Your Plan

How To Change Your Video Editor

Billing Periods and Terms

Understanding Subscription Start, Cancellation, and Refund Process

Refund Policy

How To Downgrade Your Plan

See more