At beCreatives, we prioritize seamless and efficient communication to ensure you get the best video editing experience possible. Our team is always ready to support you, whether you need quick assistance or more in-depth guidance.
Here’s a short video tutorial on where to communicate with your dedicated team at beCreatives:
Direct Communication with Your Editor
Easily connect with your editor in Space Revision section to discuss video request details or provide feedback. This direct line of communication ensures a smooth editing process tailored to your needs.
Quick Support When You Need It
Have a question? No problem! Reach out anytime, and our team will be there to assist you. Whether it’s a minor clarification or a general inquiry, we’re always ready to help. Clicking this icon in Space opens the support chat, where you can get assistance from our team:
Personalized Assistance from Your Account Manager
For more in-depth guidance, your personal account manager is available to ensure you receive the best possible service. They’ll help streamline your workflow and make sure everything runs smoothly.
Kickstart with an Initial Call
To ensure a seamless start, we recommend an initial call with your account manager. This helps establish a tailored workflow designed around your specific needs, setting you up for success from day one.
Slack Integration for PRO Plan Clients
For those on the PRO plan, we offer an exclusive opportunity to integrate Slack for real-time communication with your dedicated team. This feature allows you to communicate directly with your editor and other team members, ensuring that your feedback and requests are addressed promptly—every day. With Slack, you’ll never miss an important update and can quickly clarify any questions or concerns.
At beCreatives, we’re committed to making your experience smooth and efficient. With direct access to your editor, real-time support, and personalized guidance, you’ll always have the tools you need for a successful collaboration.