We offer a 14-day guarantee for all plans (first month only) and do not allow refunds after the 14th day of your subscription. Add-ons are not refundable.
If you wish to get a refund, just contact us within the first 14 days of your subscription.
To qualify for this guarantee you must:
Provide us with clear direction during the editing process;
Provide feedback to your editor during the editing process.