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Subscription Plans and services | Help Center
Everything related to subscriptions, accounts, receipts, and more.
What is included in the Pro subscription plan?
What is included in the Scale subscription plan?
Which plan works best for me?
Can I mix & match plans?
Turnaround time estimates
How many videos per month will I get?
Official Scope of Service
Can I have multiple brands with one subscription?
Different brands on different videos
How does 100% satisfaction guarantee work?
What if my footage exceeds the plan limits?
What if I need a faster turnaround?
When will my video be ready?
How many videos do you edit at a time?
Do you work on weekends?
Dedicated Video Editors
Onboard in 24 Hours: Your Perfect Editor Awaits
Tips for the First 1-2 Weeks
Your Guide to beCreatives' Workdays
Maximize Your Videos: What Our Editors Can Do for You
Real-Time Communication via Slack with beCreatives
How to Customize Your Space Notifications
When is my next billing date?
Can I change my editor?
Can you send invoices?
What happens to my account when my editor is going on vacation?
How long do you keep my files?
Will you share my edited videos (or parts of them) publicly or add them to your video gallery?
How do I cancel my subscription?
Tax Forms: W9 / W-8BEN-E
How To Upgrade Your Plan
How To Change Your Video Editor
Billing Periods and Terms
Understanding Subscription Start, Cancellation, and Refund Process
Refund Policy