Turnaround time estimates
You can see the turnaround time estimates based on your plan and video length here:
These turnaround time estimates are for business days as we do not work on weekends.
Turnaround time is also dependent on requests scope, complexity and details. See a full explanation here.
With 1 plan, we edit 1 video at a time (once 1 video is delivered for review, we move on to the next order without waiting for your feedback).
If you selected multiple sizes, all sizes will be uploaded to Google Drive within 24 hours after the video is confirmed.
Scale plan - 24 hours
PRO plan - up to 24 hours (same day if possible)
Your Editor will put up a due date based on our turnaround times, so You can always check when your video will be ready in your Airtable's dashboard. Look for DUE DATE!
Firstly, your editor will upload one of the sizes (Your prioritized size video). All remaining video sizes that you've requested will be delivered in 24 hours after you change the order progress to CONFIRMED!
Prioritize your orders by choosing PRIORITY number (1- Means First priority and etc.)