What if I need a faster turnaround?
Kristupas avatar
Written by Kristupas
Updated over a week ago

If you need a quicker turnaround time, just upgrade your plan or get a second plan! If you think you have an issue with your editor, just contact us and let us know! Turnaround time estimates are calculated based on the length of your videos:

How many videos will you get?

You can calculate how many videos you can expect by looking at the table above. Based on the length of your videos you can see the turnaround times. These turnaround times are for the first version of the video, so there are some points to keep in mind:

  • Turnaround time is also dependent on requests scope, complexity and details. See a full explanation here.

  • With 1 plan, we edit 1 video at a time (once 1 video is delivered for review, we move on to the next order without waiting for your feedback).

  • Re-edits take 24 hours with a Scale plan and up to 24 hours with a Pro plan (same day if possible)

  • If you selected multiple sizes, all sizes will be uploaded to Space within 24 hours after the video is confirmed.

How can you increase the number of videos per month?

To increase the number of videos you get per month, simply mix and match these plans. You can double, triple your current plan, upgrade your plan or have a mix of plans. It’s that simple!

You can also make turnaround time quicker on your end! See a full explanation here.

Did this answer your question?