It’s really simple! 👌
After you subscribe, you get access to our task management system, our platform called Space, where you can submit your video requests. Here's a full video walkthough:
To ease the process, we have a pre-defined Request Form so you can easily provide all the necessary information for the editor to start working. As soon as your request is ready, you’ll receive an email and in-platform notification saying that your video is Ready to review. You can go ahead and leave feedback on the first version of your video, and "Request Re-edits" as needed.
You can have as many re-edits as you want, but keep in mind – we work on one video at a time.
We start editing new requests in the queue as soon as we deliver one video for a review and we prioritize re-edits when you leave your feedback.
When you feel satisfied with the video, you can mark it as "Approved" and download it at anytime. Please know that Completed videos will be archived after 3 months, so it may be a good idea to download and create a backup of your completed videos as soon as they are ready. How long do you keep my files?