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Locating the Requests Tab
Log into the Space platform, and click on the Requests tab at the top of the sidebar located at the left side of the page:
You will then be redirected to the Requests section. This will be your most useful window, as it shows all the information about the status of your videos. Once there, you will see five tabs:
Priority Queue, Editing, Ready for Review, Approved, and All.
Draft and Archived are additional tabs that live inside the "..." button next to the All tab.
Request Stages Explained
🕓 Priority Queue
Queued requests are the ones that are waiting in line. If you have multiple requests queued, please make sure to select a priority label for each request, so your editor knows what to work on first. 
📝 Editing
Requests in the Editing section are the videos that are being worked on by your editor at that moment. Whether it's a new request or a re-edit, it will appear in the Editing stage.
📬 Ready for Review
"Ready for Review" requests are the ones that are ready to be reviewed, approved and downloaded by you. You can click on any of them and preview the video, leave time-stamped comments for your editor and request a re-edit by pressing the Re-edit button.
Comments on their own do not send the video back — the request returns to your editor only once you press Re-edit. If you are happy with the video, click Approve and the request will move to the Approved tab.
✅ Approved
Here you can see all the requests that have been fully approved by you. In each request, you will find all final files that were uploaded by your editor (different sizes you selected, outcomes, caption files, audio files, etc.), available for download.
‼️ Please note that once a request is approved you can watch and download everything in it for 90 days. 30 days after approval, the request moves to Archived — it stays open, you can still watch and download, and the request shows the exact date its files will be deleted. On day 90, the footage and the videos we delivered are deleted and cannot be brought back, so please download anything you want to keep before that date. Please feel free to read more about our file retention policy right here.
⚠️ Please also take into account that Approved requests cannot be re-edited, so make sure you approve them only when you are fully satisfied with the end result.
If you approved a request by mistake and you realize that you need to request more changes, please Duplicate the request by finding it on the "Approved" tab and clicking on the "Duplicate" button. This will create a separate Draft request, which you'll be able to edit and add a comment describing the extra changes you want made:
📄 Draft
In the draft tab, you can save video requests as drafts, which is a useful tool when planning your video strategy: You can start a Draft to lay out plans for videos that you will be filming, write scripts, notes, ideas... That way, when you are done filming, just upload the footage and submit the request for your editor. It's that easy!
🗃️ Archived
Archived is where approved requests go 30 days after approval. It also holds requests you deleted yourself and outcomes you removed from a multi-outcome request. You can still open them, watch the videos and download everything, and each one shows the date its files will be deleted. Archived requests cannot be re-opened — if you need more work done, use Duplicate and submit a new request.